Ordering and Policy Information














Alpaca Encounters Needle felted Creations





Ordering and Policy Information
                     *All prices are in U.S. Dollars 
 
Please Note*  Each piece is an Original, one-of-a-kind creation, unless otherwise stated.
 
Many Pieces sell QUICKLY so please contact us Immediately if you are interested in a particular piece!
If you require more information about a piece before purchasing, Please E-mail your questions, (preferred)
Or you may Call us at: (973) 402-1522
 
Payment Options:
 
Money Order - 
Personal Checks -
Returned Check Policy: (NSF  or Stop Payment) 
Any unpaid, returned checks will be subject to a $25.00 service charge. (Personal Checks must "clear" before shipment of the item 
Please make all Personal Checks, Cashiers Checks, Money Orders, etc. To:  Creations by Stevi T.
Visa / Master Card - 
Do Not E-mail credit card information, as it NOT SECURE!
 
Layaway Option:
 
All Items may be placed on "Layaway" with Creations by Stevi T  Per the following guidelines.
 
Layaway requires 20% deposit.
 
Items can be placed on Layaway for up to Six Months.
 
All merchandise is considered to be the property of  Creations by Stevi T  until the Balance (payment in full) has been received. 
 
If a problem should arise during a Layaway transaction, notice is to be immediately given to Creations by Stevi T so other arrangements can be made. 
 
Accounts 30 days Past Due will be assessed a Late Fee of $25.00
 
Accounts 60 days Past Due will be considered in default and the item will be available for sale to the public.
 
To Order:
 
Please submit the following information Via E-mail :
 
Title of Piece -
 
Your Shipping Address -
 
Your Telephone Number (s) -
 
Preferred Method of Payment -
 
We will contact you by phone with your purchase total (including shipping) within 24 hours. At that time, credit card information will be accepted. 
 
Custom Orders:
 
Custom orders are always welcome!
 
A deposit of 50% is required when the order is placed.
This deposit is Nonrefundable.
 
When the order is complete, a photo will be sent for customer approval.
 
After customer approval is received, the Balance is due in full.
 
Shipping:
 
Unless otherwise requested, shipping will be Via UPS Insured Ground service,
Or
US Registered Postal Service.
 
Damaged Shipments:
 
Any merchandise that arrives damaged MUST be reported within Three Days of receiving the shipment. Keep All Packing Materials for inspection by the carrier.
Creations by Stevi T  will file a claim with the carrier.
 
Returns:
 
Orders may only be returned if declared within 48 hours of receipt of merchandise. Authorization for Return must be obtained by Creations by Stevi T and must be received, in original condition within 10 days.
Credit will be awarded for AUTHORIZED returns. There shall be NO CASH REFUNDS.   
 
 
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All information, graphics and images, contained on these pages are the property of:  Creations by Stevi T.     Copyright 2005

This Web-Site is no longer administered by, and has no relationship with:  J. Brody Design.